Refund Policy

Last updated: 09/10/2025

At VIP Pharma Distribution LLC, your satisfaction matters. Please read our refund conditions carefully.

  1. Eligibility for Refunds

Due to the nature of pharmaceutical and health-related goods, refunds or returns are only accepted if:

You receive a damaged, defective, or incorrect item

The item is unused, unopened, and in original packaging

You request a refund within 7 days of delivery

  1. Non-Refundable Items

We cannot refund or accept returns for:

Opened or used products

Products damaged after delivery

Discounted or promotional items

Items exposed to contamination

  1. How to Request a Refund

To start a refund request, email:

contact@vippharmadistribution.shop

Include:

Your order number

Photos of the issue

Explanation of the problem

If approved, refunds are issued to the original payment method.

  1. Shipping Fees

Return shipping costs are the customer’s responsibility unless the wrong or damaged item was sent.

Shipping fees are non-refundable.